Do I need the internet to use Olive?
No. Billing, stock, customers and reports all run on your own computer, so the till keeps working when the connection drops. The internet is only used for Google Drive backups and to download updates.
What happens after the three-month free trial?
Enter a subscription key and carry on exactly where you were. Without one the software turns read-only — you can still view, print, export and back up everything; only new bills and entries pause. Nothing is ever locked away from you.
How do I buy a key?
Prices are ₹500 a month or ₹4,000 a year, plus 18% GST. Pay online by UPI, card or net banking — from Settings → Subscription in the app, or with the Buy buttons above. Bought from the app, the key activates by itself a few seconds after you pay. Bought here, choose your app and pay — no need to install anything first. You are given an activation code and the link to download the app; type the code under Settings → Subscription and the app turns it into your permanent key. Would rather pay another way? Call +91 85770 83455 or write to sales@nextolive.com.
Is the price different for each edition?
No — all six cost the same. Each is licensed separately, so a key works for the edition it was issued for; you only ever pay for the one your shop runs.
Do my billing counters need their own keys?
No. Counters bill against the main computer over your shop’s own network and never need a key of their own. The main computer’s key covers the number of billing counters you pay for — ₹200 per counter per month or ₹1,000 per counter per year plus GST, chosen when you buy or renew.
I am changing my computer. Do I pay again?
No. Send us the Machine ID of the new computer and we move your subscription to it at no cost. Take a backup first and restore it on the new machine — all your data comes with you.
Can I bring in my existing items?
Yes. Import your whole catalogue from an Excel or CSV sheet — names, barcodes, prices, tax rates and opening stock — instead of typing it again.
Where is my data kept?
In one file on your own computer, never on our servers. Scheduled, compressed backups go to a folder or your own Google Drive, and restoring one is a single click.
Are the invoices GST-ready?
Yes. Bills carry your GSTIN, HSN codes and the tax split, and the reports break sales down by tax rate for filing.
